Your team is busy. Let us do your follow up.
You know your team should be doing this, but you just don’t have the time.
We talk to facilities managers every day who are tired of being blindsided by emergencies day in and day out.
“Why do you think that’s happening?” we ask.
The answer is always the same.
We’ve studied the most successful and well run maintenance departments. Many of them have different workflows and processes, but the one thing every one of them has in common is this: They have a standard to follow up on every open work order, every single day.
They have a standard to follow up on every open work order, every single day.
But the reality is great people are hard to find, budgets are shrinking, and maintenance teams have to do more with less.
And this is exactly why FM Dashboard’s Virtual Maintenance Coordinators (VMC) exist.
Imagine what would be possible for your existing maintenance staff if they had less administrative and follow up work? What if they could spend more time sourcing contractors, reviewing costs, and working on other tasks that make your maintenance department more effective?
Highly qualified.
Every Virtual Maintenance Coordinator we hire for your team is over qualified for the position.
They hold engineering certifications or degrees, have years of maintenance experience, and first-hand knowledge of the trades and equipment your department is responsible for managing.
You get a mid-level professional at an entry level cost.
Full time = full time.
With an FM Dashboard VMC, you get a dedicated, highly qualified team member who works 40 hours per week, 52 weeks per year.
Plus, their supervisor is responsible for learning your companies processes and your VMCs standard operating procedures. So, of you VMC needs to take time off, there is someone available to step in while they are away.
100% dedicated.
Your VMC is an extension of your maintenance team.
Since they only work for your company, they get to know your locations, your work orders, your contractors, and your processes. In short time, they become experts and are fully integrated into your company.
Your entire team will love working with them and enjoy the hours they get back in their day.
Notes, notes, notes.
FM Dashboard VMCs make dozens of calls, log dozens of notes, and force dozens of status changes every single day.
You’ll enjoy decreased response and resolution times on your work orders, and your team will love the detailed information they’ll have for making rock solid decisions.